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Hotel · Nagoya · Aichi

Hotel Trusty Nagoya Shirakawa

A calm, well-run hotel in the heart of Nagoya's Sakae district, within easy reach of the city's shopping streets and subway lines.

  • 6-minute walk to Fushimi Underground Shopping Mall
  • 12-minute walk to Osu Shopping Street
  • Guests rate staff 9.1 out of 10
8.6 Great 1633 reviews Booking.com 8.6 · 1633 reviews

About

Hotel Trusty Nagoya Shirakawa

Hotel Trusty Nagoya Shirakawa sits in Nagoya's Sakae district, a commercial and entertainment hub. The hotel is a short walk from the Fushimi Underground Shopping Mall and Osu Shopping Street, and the area's subway connections make exploring the city straightforward.

The hotel is built for comfort and practicality, with a 24-hour front desk, luggage storage, and laundry services. Rooms are designed to feel roomier than the typical city hotel, with some featuring balconies and city views. Guests consistently highlight the friendly, attentive staff.

  • Non-smoking rooms
  • Internet access
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Rooms that feel bigger than the average city hotel — Multiple guests describe their rooms as spacious, with large beds and, in some cases, balconies and city views.
  • Professional, personable staff — Service scores 9.1 out of 10, and reviews repeatedly mention attentive and friendly team members.
  • A location that makes Nagoya easy — A 6-minute walk to Fushimi Underground Mall and 12 minutes to Osu Shopping Street, with nearby subway access and local restaurants.

Worth weighing

3 to weigh
  • No parking on site — The hotel doesn't list parking as an amenity, so if you're driving you'll need to arrange nearby parking yourself.
  • Pets aren't permitted — The hotel has a strict no-pets policy, which may be a limiting factor for some travellers.
  • Comfort rating sits below the hotel's other scores — While rooms are praised for size, the comfort category is rated 7 out of 10, the lowest of the hotel's metrics.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Single Room

  • 1 Single bed

Standard Double Room

  • 1 King-size bed,2 Single beds,1 Double bed
  • City view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essential

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Free toiletries
  • Electric kettle
  • Flat-screen TV

Services

  • 24-hour reception
  • Luggage storage
  • Laundry
  • Dry cleaning
  • Ironing facilities
  • Fax/Photocopying
  • Massage
  • Barber shop

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Accessibility & Convenience

  • Lift
  • Vending machines
  • Internet access
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 1633 reviews

Guest-rated 8.6/10 from 1,633 reviews

Booking.com · 8.6 · 1633 reviews
8.6Verified guest

“Rooms are a good size for families, the location near the science museum is handy, and the beds are bigger than average.”

8.6Verified guest

“The staff were friendly and the location was excellent. My double room felt luxurious, with a great bed, an excellent breakfast, and a lovely bathroom. Service was truly top-notch.”

8.6Verified guest

“I had a pleasant short stay in a peaceful, decent area. Staff were attentive, and there were plenty of restaurants and bars close by.”

8.6Verified guest

“Convenient location within easy reach of Sunshine Sakae. The room was a good size for the price, with big beds. Staff were professional and helpful.”

8.6Verified guest

“An affordable room that feels luxurious, with a great bathroom. A very pleasant short stay.”

8.6Verified guest

“This hotel suits me perfectly – great internet, luggage storage, and a 24-hour reception. I'll definitely return for city trips.”

04 — Location

Getting around Nagoya

The property sits in Nagoya.

Sakae: The hotel sits in Sakae, Nagoya's buzzing commercial and entertainment district, packed with shops, restaurants and nightlife.

Fushimi Underground Shopping Mall: A 6-minute walk brings you to this subterranean shopping arcade, useful for retail therapy and picking up snacks without braving the weather.

Osu Shopping Street: Around 12 minutes on foot, this lively covered market street offers a mix of traditional shops, cafes and electronics stores.

2-7-13 Sakae, Naka-Ku, Nagoya, Aichi, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
198 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Does the hotel allow pets?

No, pets are not allowed at the hotel.

Is parking available at the hotel?

The hotel does not list parking as an amenity, so you'll need to find nearby parking if you arrive by car.

Are there non-smoking rooms?

Yes, all rooms are non-smoking.

The bottom line

A dependable, well-reviewed choice for Nagoya, especially if you value space, service and a central location. The lack of parking and the no-pets policy are the main caveats.

8.6For travellers who prioritise comfort and a helpful team over extras like parking or pet-friendly policies.

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